Returns & Exchanges
At White Sands, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, we offer a 30-day return window for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
- 3.Pack and Ship
Place the items in their original box or a similar protective mailer, ensuring all tags are intact, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.